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FREQUENTLY ASKED QUESTIONS

  • HOW MANY PEOPLE DOES THE VENUE HOLD?
    Creole Soiree can hold up to 100 guests standing and 80 seated. Our advertised pricing includes seating for 48 guests. Le Petit can hold up to 60 guests standing and 50 seated. Our advertised pricing includes seating for 48 guests.
  • HOW DO I KNOW IF MY DATE IS AVAILABLE?
    Please complete the inquiry form located under the space you are interested in and we will contact you within 2 business days. For faster response, you may contact us via phone or text at 337.359.5575. We allow two bookings per day on Friday and Saturday. You are allowed to book before 5pm for the afternoon slot or after 6p for the evening slots. You may also book the full day for an additional cost. Please see the Packages page to review the breakdown.
  • DO YOU ALLOW OUTSIDE FOOD OR DRINKS?
    Yes, you may have outside food and beverages, however, you are not permitted to sell alcohol without a special ATC permit. We also provide the option of full catering and beverage services, if you choose.
  • WHAT IS REQUIRED TO BOOK?
    We require a non-refundable retainer fee, and signed contract to secure your date. We accept a variety of payment options including cash, credit or debit, Apple pay, Afterpay, Paypal or Affirm. Subject to availability. Terms & Conditions may apply. Depending on the package, we require a non-refundable retainer fee to hold your date and is deducted from your overall balance. You can choose to split into three payments by completing event inquiry form and waiting for separate invoice for the retainer.
  • WHAT IS THE RETAINER FEE?
    The retainer fee is a non-refundable downpayment required along with a signed contract. Below is the minimum retainer required for each package. DIY- $250 Deluxe- $450 Exclusive- $650 or 20% The retainer fee is applied toward your overall balance and subject to change to secure preferred vendors and rental items.
  • WHAT ARE THE DIFFERENCES BETWEEN EACH PACKAGE?
    Please see the complete package breakdown under the Package page of each venue. If you have additional questions, please give us a call at 337.359.5575.
  • WHAT IS YOUR REFUND AND CANCELLATION POLICY?
    We do not under any circumstances issue a refund, but we do allow you to transfer that balance to another service or date with an advance notice of at least 60 days, if available. Credit good for up to 1 year. Retainer may be required to hold the new date, if not paid in full, but will be deducted from the balance.
  • AM I ALLOWED TO BOOK MY OWN SECURITY?
    No, you are not allowed to book your own security. Security is required for all evening events after 6pm.
  • DO YOU ALLOW PARTIES UNTIL 2AM?
    Yes, we do allow adult (21+) parties until 2 am on Fridays and Saturday, however, we do require you to book security and after hour fee of $150 is required.
  • CAN I (OR VENDORS) COME IN EARLY TO SET UP?
    No, we book multiple events in one day, no one can come in early to set up or drop equipment. The time you have rented is the time you have to set up, have your event and clean up after. Please make sure your vendors know to pick up their equipment no later then your end time. For example, if you book 10-5, you can set up for 2-3 hours, party for 3-4 hours and clean up for 1 hour. Everything must be out by 5pm. Please get with your decorator before booking.

Please reach us at 337.359.5575 or hello@creolesoiree.com if you cannot find an answer to your question.

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