Question 1

HOW MANY PEOPLE DOES THE VENUE HOLD?

Accepted Answer

Capacity varies by venue and event layout.

Creole Soiree (Broussard)
Comfortably accommodates up to 80 guests seated or up to 100 guests standing, depending on layout and event style.

Creole Soiree Le Petit (Youngsville)
Comfortable accommodates up to 40-50 guests seated or up to 60 guests standing depending on layout.

Final guest counts are confirmed during the planning process to ensure comfort, flow, and compliance with venue guidelines.

Question 2

HOW DO I KNOW IF MY DATE IS AVAILABLE?

Accepted Answer

To check availability, please complete the venue inquiry form linked under the space you're interested in. Once submitted, our team will review your request and confirm availability within 24-48 hours.

Availability is confirmed on a first- come basis and your date is not secured until a signed agreement and retainer are received.

We do not provide availability by phone or text, as all inquiries are reviewed and scheduled through our booking system to ensure accuracy and fairness.

Question 3

DO YOU ALLOW OUTSIDE FOOD OR DRINKS?

Accepted Answer

Yes, outside food and non-alcoholic beverages are welcome.

Alcohol may be served but may not be sold without the appropriate  ATC permit. All alcohol service must comply with service and local regulations.

For clients who prefer support, we're happy to share a list of preferred catering and beverage vendors upon request.

Question 4

WHAT IS REQUIRED TO BOOK?

Accepted Answer

To secure your event date, we required a signed agreement and a non-refundable retainer. Once both are received, your date is officially reserved.

After availability is confirmed, you'll receive a custom proposal outlining payment options, remaining balance, and due dates. All booking details and terms are clearly defined within your agreement.

Dates are not held without a signed agreement and retainer.

Payment plans may be available depending on the scope of services are are discussed after availability is confirmed.

Question 5

WHAT IS THE RETAINER FEE?

Accepted Answer

A retainer is a non-refundable payment required to secure your event date, along with a signed agreement. The retainer confirms your booking and reserves the venue exclusively for your event.

The retainer amount varies based on the space selected and the scope of services. Your specific retainer will be outlined clearly in your custom proposal after availability is confirmed.

The retainer is applied toward your overall balance. Final payment terms and deadlines are detailed in your agreement.

Question 6

HOW DOES THE DECOR PROCESS WORK?

Accepted Answer

Our decor services are thoughtfully designed and tailored to each event. Rather than selecting from pre-set decor packages, we begin with a brief conversation to understand your vision, event needs and overall style.

Once venue availability is confirmed, we'll guide you through decor options and recommend a design level that aligns with your event. This approach allows us to create a cohesive, elevated experience rather than a one-size-fits-all set up.

Decor services are available both in-house at our venues and for off-site events. Luxury decor is available as an add-on to your venue rental.

Travel fees apply to off-site events and are based on location and logistics. Design services booked at Creole Soiree venues do not require travel fees.

Question 7

IS DECOR REQUIRED WHEN BOOKING A VENUE?

Accepted Answer

Decor services are not required. You are welcome to bring in your own decor and vendors, or you may choose to work with our design team for a professionally styled event experience. Luxury decor is available as an add-on to your venue rental.

Travel fees apply to off-site events and are based on location and logistics. Design services booked at Creole Soiree venues do not require travel fees.

Question 8

WHAT IS YOUR REFUND AND CANCELLATION POLICY?

Accepted Answer

All payments made are non-refundable under any circumstances.

However, within at least 60 days' written notice, payments may be transferred to a new date or another service, subject to availability and owner's discretion. Transferred credits are valid for up to one (1) year from the original event date.

If the new date is not already paid in full, a retainer may be required to secure the rescheduled date. Any retainer paid will be applied toward the total balance.

Question 9

AM I ALLOWED TO BOOK MY OWN SECURITY?

Accepted Answer

For the safety of our guests, staff, and venue, all required security services must be coordinated through Creole Soiree. Outside security providers are not permitted. 
Security is required for all evening events taking place after 6:00 pm and will be arranged as apart of your booking when applicable.

Question 10

CAN I (OR VENDORS) COME IN EARLY TO SET UP OR PICK UP LATER?

Accepted Answer

Venue access is limited to the hours reserved in your booking. Setup, event time, and clean up must all take place within your contracted rental window.

Early access or extended time outside of your reserved hours is not guaranteed and must be pre-approved in advance. Any additional time, if available, may be subject to an additional fee.

We recommend confirming timelines with your vendors prior to booking to ensure your event flows smoothly within your reserved time.

Question 11

WHAT TIME CAN I ACCESS THE VENUE?

Accepted Answer

Venue access begins at the start time listed in your contract and ends at the scheduled end time. Rental hours are consecutive, and all setup, event activities, and clean up must take place within your reserved time.

Early access of extended time is not included unless approved in advance and outlined in your agreement with the appropriate time. Additional fees may apply.

FREQUENTLY ASKED QUESTIONS